CallAnalysis

Type of analysis performed (e.g., "comprehensive", "quick")

When analysis was performed

Buyer certainty index (0-100)

Reference to the analyzed call

Call journey breakdown: discovery, gap, financial qualification, pitch, objection handling, close. Each section has a score and details.

Closing effectiveness score

Coaching feedback: line rewrites, action plans, areas for improvement

Confidence level in the analysis (0-1). Null when the model did not report one.

Exit-door classification: how the call ended and on what terms. Null when no clean exit was established. An evolving AI-pipeline shape — read it defensively rather than pinning to specific keys.

Emotional intelligence score

Key moments identified during the call (commitments, concerns, objections)

Quantified metrics from the call

All objections detected during the call with confidence scores and direct quotes

Whether the rep actually presented an offer. Powers the offer-rate KPI. Null on analyses produced before this signal existed.

Overall score (0-100). Null when the model did not score the call — a no-show, or a transcript too thin to grade. Null is NOT zero: treat it as "no score" and exclude it from averages.

Methodology pack this call was graded against. Null on analyses predating methodology packs, which used the built-in seven-stage rubric.

Primary objection category detected (e.g., "price", "timing", "partner")

Quick AI insights summary

Reasoning for the verdict and status classification

Predicted call status based on AI analysis

Call structure score

The two or three specific lines that would most change this call's outcome, ranked by deal impact. An evolving AI-pipeline shape.

AI's summary verdict: hire, retain, or replace